CONTENT Recovery Services
Time is of the Essence
The Content Recovery Process
Once your property is secured with board-up services, the next critical step is professional content clean-up and restoration. Our content recovery team restores residential and commercial personal property damaged by fire, water, microbial growth, and other tragedies using state-of-the-art technology, impeccable service, and trained professionals. Time is critical after a disaster, as ash and soot can permanently discolor contents, moisture can damage electronics, and wood and furnishings can warp rapidly if not addressed.
Content Recovery Services
We use state-of-the-art inventory software to create a comprehensive digital record of all your belongings.
Contents are carefully categorized by room and item type for clear organization.
Detailed information is documented for each item, including brand names, model numbers, and serial numbers when available.
Inventory is completed onsite as your belongings are safely packed and transported to our facility.
All items are thoroughly cleaned, deodorized, repacked, and securely stored at our facility while your home is being repaired.
Fire Restoration
WHAT YOU SHOULD KNOW
Once the home has been secured and released by fire investigators, contents should typically be addressed first.
Handling contents early allows restoration professionals and insurance adjusters to clearly assess the extent of structural damage.
The longer items remain exposed to soot and water, the lower the likelihood they can be successfully restored.
Removing contents helps create a safer working environment for restoration crews.
For items that cannot be restored, we provide a detailed photo inventory in a clear, easy-to-read report that can be shared with your insurance company.
Smoke & Soot
WHAT YOU SHOULD KNOW
In smaller fires, content and structural cleaning should be addressed as the first priority.
Soot and fire extinguisher residue left on items can cause etching, which may make them impossible to restore. When handling affected items, wearing gloves can help reduce this damage.
If you are living in the home, inhaling soot particles lingering in the air can be harmful to your health.
We can also assist with duct cleaning as needed to help restore and improve indoor air quality.
Water Restoration
WHAT YOU SHOULD KNOW
Water damage to personal contents can quickly lead to microbial growth and mildew if not addressed promptly.
Wood furniture can warp beyond repair in a short period of time, and important or irreplaceable documents may deteriorate.
Items that cannot be salvaged will be carefully documented for your insurance company.
Removing contents helps create a safer environment and allows for a faster, more efficient structural repair process.
Microbial Resoration
WHAT YOU SHOULD KNOW
Microbial growth can pose serious health risks to you and your family.
While structural microbial growth is often addressed, affected contents are sometimes overlooked during the remediation process.
Packing out unaffected contents helps reduce the risk of cross-contamination.
Packing out affected contents allows for faster remediation and helps support a quicker repair process.
Comprehensive Damage Assessment and Protection
Our content clean-up services focus on removing debris, damaged materials, soot, and hazardous residue left behind after a fire, storm, flood, or mold event. We carefully assess affected areas to determine which items can be safely salvaged and restored. This process helps prevent further deterioration, limits health risks, and protects both the structure and its contents.
Full-Service Contents Restoration
Content recovery services provide complete content restoration services, including detailed assessment, digital inventory documentation, professional packout, cleaning and deodorization, secure climate-controlled storage, and packback with optional unpacking support. Belongings are handled with the level of care expected from a trusted packout partner, with special attention given to items of sentimental or functional value. We restore:
- Photos and Artwork
- Electronic devices
- Hard and soft furniture
- Clothing and uniforms
- Documents
- Jewelry
- Kitchenware
- Tools
- Toys and games
- Other fragile items
Advanced restoration methods are used to return contents to their pre-damaged condition whenever possible.
Clear the Debris
Severe damage can leave behind dangerous debris and overwhelming messes. Hire a reputable company to clear the debris for you quickly and efficiently.
Project Management
We have seen situations like this before. This is a time-sensitive problem. The longer it goes on, the worse it gets. Our team is trained and has the tools to get the job done professionally and in a timely manner. We take care of everything from start to finish. We can determine the cause, fix it, demo the contaminated area, and rebuild the new. Our job is to get things back to normal and make the process ad easy as can be.